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Johnny Air Frequently Asked Questions

Discover Johnny Air's advantages. Find the answer to your shipping questions and know why we are the best shipping services to Philippines from the US.

Johnny Air FAQs

Find the answers to all your shopping and shipping questions.

Click on each question to expand and see the responses to the most frequently asked questions. If you have any other concerns, you may reach us using the Chat Online found on the bottom right of our website. Alternatively, you can contact us via our Contact Us Form.

Below are answers to the most general questions about shipping to Philippines from the US.

Johnny Air Cargo offers some of the cheapest ways to ship products from the US to the Philippines.

The chargeable weight of shipments shall be based on volume or actual weight, whichever is greater. The minimum chargeable weight is 2 lbs.

For US to PH – L” x W” x H” / 166

Send your package today!

Two ways that you can deliver an item to the Philippines. You can take an item to our locations, and our staff will be willing to assist you. They'll weigh and measure the package and issue an invoice or airway bill. The amount you are charged for is whatever is more significant than your actual and estimated weight and quantity. Another method to deliver your parcel is via shopping online. Check Online Shopping and Shipping Services for more details.
Currently, we accept cash, checks and credit card payments for online shoppers.

Prohibited items.

Johnny Air Cargo strictly prohibits shipping in any form of:

  • Guns
  • Ammunition Parts and Accessories for firearms/ammunition with legal documents and permits
  • Airsoft guns and similar items and parts
  • Contraband
  • Counterfeit merchandise
  • Illegal drug
  • Any Marijuana (medical or not)
  • Any product that contains Cannabidiol (CBD) or hemp
  • Kush

The company also limits.

  • Perishable goods
  • Live animals and plants pornographic material
  • Any flammable item
  • Aerosol
  • Items that are classified as hazardous or containing dangerous substances
  • Shipment whose currency is prohibited by Philippine laws, statutes, and regulations
  • The remains of a cremation

For complete information on prohibited items, click Prohibited Items.

Packages not claimed within three (3) months will be disposed of at Johnny Air discretion.

Claims for lost and broken (partial or full breakage) packages should be reported 24 to 48 hrs upon claiming of the package.

We are not amenable to any forms of breakages, dents, and damages.

Easily track your packages by visiting our Online Tracker and inputting your Tracking or Airwaybill Number.

*Please note that packages from NY, NJ, and DE are only the ones that are trackable using the tracker.

- 12 pcs and below of the same item
$6.99 per pound $7.49 per pound
- maximum of 1 pound
$10.00 per envelope $10.50 per envelope
$7.00 per pound $7.50 per pound
CORPORATE SHIPMENTS ON SKID, PALLET or CRATE $7.50 per pound $8.00 per pound


HANDLING FEE: $5.00 per invoice
DELIVERY FEE: $5.00 (Metro Manila and office vicinity on provincial branches)
*outside Metro Manila delivery and outside of office vicinity on provincial branches available
SURCHARGE: LAPTOP - $30.00/unit or 5% of value, whichever is greater
SMARTPHONES - $25.00/unit 5% of value, whichever is greater.
PREMIUM: 5% from total item cost if worth $500 and above
*Valuation will be based on commercial/sales invoice presented, or average price available online

It can take between 7 and 10 business days to Manila after the departure date. Our flight times are between from Monday to Friday.

The delivery process from Delaware may take up to three weeks as this hub is still in its early stages of operation.

Delivering packages to provincial areas can often be more time-consuming than shipping to urban centers due to logistical challenges and the distances involved. As such, it is essential to note that shipments to these locations typically take up to 14 working days to arrive.

When the package arrives in the Philippines, the office will notify the recipient with a message that the package is available to be picked up or delivered. If the shipping cost is payable in the Philippines, this amount is converted to pesos according to the current rate for airline services.
Are you without a credit card or credit card that you have not recognized internationally? Don't worry, we are here to help you!

Allow Johnny Air Cargo to place the order for you using Cardless Online Shopping.
Just follow the steps:

  1. Fill out the Purchase Order form downloadable Click Johnny Air POA Form
    Note: Purchase Order form is in Word format.
  2. Send the accomplished form to We will evaluate and send back the form with your total purchasing cost which must be settled in full amount before we will place the order.
    Note: Payment will be done via bank deposit on our PNB account
  3. Please send proof of full payment.
  4. Johnny Air will order the item/s and update you once the order is ready.

That's all there is to it! We'll handle the rest. We will deliver your purchased items within a matter of time.

As we value our customers, we know you deserve the best service. We encourage our clients to register for a JAC account. Registering for an account will enable us to update you for the status of your shipments and the latest promotions from Johnny Air. To register, click Johnny Air Cargo PH.

We handle all our shipments very carefully. All packages sent through Johnny Air are automatically insured for US$100 against lost. Insurance is for total loss only, neither for partial/total breakages of your items nor for partial losses.

If you require more coverage there is an additional premium of US$5.00 for each US$100.00 value.

No insurance for breakage or partial loss as per airline regulations. Acts of God and acts of war, under international law, such as unforeseen acts of nature like lightning, typhoon, earthquake, hurricane or acts of war like civil unrest, piracy (which is very common in some waters), terrorism and any acts of terrorism are not covered by the insurance.

Johnny Air Corporate's beginnings relied on shipments of commercial quantity and orders of companies for their respective industrial needs. It has continued to serve this shipping requirement up to the present which expanded from Asia. For commercial quantity inquiries, please contact